It does not look like my package has left your warehouse yet even though I have received a delivery confirmation with a tracking link

Sometimes, we are experiencing high volume of orders, it may take extra few working days for us to fulfill and ship your order. We are really sorry if this happened and we're working the best to have it shipped out as soon as possible. Otherwise, normally it may take up to 48 hours before the tracking link is updated.

Still need help? Feel free to contact us here

Back to HOME 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article