What is your return policy?

Change your mind? No problem, we are here to help you make returns easy. 

• Please visit our return portal at shopunderstatement.com/returns to register your return. It will need your order number and email for registration

• The right of withdrawal, return does not apply to the delivery of sealed goods or goods that are not suitable for return for reasons of health protection or hygiene, if their tags has been removed after delivery. When returning products that clearly show use, we reserve the right to refuse a refund

• We currently do not offer exchange service during holiday seasons

• For hygiene reasons, we cannot accept returns of panties, swimsuits, and bikini bottoms

• No return for Advent Calendar

• We recommend using our size guide or contacting us via live chat, contact form or email us on     customer@shopunderstatement.com, help you find the right size

Still need help? Feel free to contact us here

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